CONTACT US
Please submit your contact information and needs below. If you are like me and prefer to talk to a real person, feel free to contact me directly at jason@sharpleader.com or (816)-788-5323.
Sharp Leader, LLC
3834 Genessee Street, Kansas City, MO 64111
Policies, Terms, & Conditions
1 / Privacy Policy
At Sharp Leader, we value the privacy of our clients and website visitors. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information that we collect from our customers and website visitors.
Collection and Use of Personal Information:
We may collect personal information, including but not limited to your name, email address, phone number, and other contact information when you use our services, sign up for our newsletter, or contact us through our website. We may use this information to communicate with you, provide our services, and send you marketing communications that we believe may be of interest to you.
Protection of Personal Information:
We take reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. We store personal information in a secure manner and restrict access to those who need it to perform their duties.
Disclosure of Personal Information:
We may disclose personal information to third-party service providers who help us deliver our services, such as payment processors and marketing service providers. We will only disclose personal information to third parties for purposes that are consistent with this Privacy Policy.
Your Rights:
You have the right to access and correct the personal information we hold about you. You also have the right to withdraw your consent to our collection and use of your personal information. To exercise these rights or if you have any questions or concerns about our privacy practices, please contact us using the contact information provided on our website.
Updates to Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any material changes to this policy by posting a notice on our website or by other means as required by law. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
2 / Shipping, Returns & Refund Policy
At Sharp Leader, we strive to provide our readers with high-quality content and a seamless online shopping experience. However, we understand that there may be times when you need to return or exchange a product. Therefore, we have established the following shipping, returns and refund policy:
Shipping: We ship within the USA (CONUS & OCONUS), Mexico, and Canada. Other International shipping is on a case by case basis.
Shipping & handling fees within the USA, Mexico, and Canada are automatically calculated by the USPS. We offer free shipping on all physical product orders above $100 total for orders within the USA. For Mexico and Canada, we offer free shipping on all orders totaling $150 or more.
If you need to return a product due to verifiable damage or defect, we will cover the return shipping costs.
Returns:
If you receive a damaged or defective product, you may return it within 30 days of the delivery date for a full refund or exchange. To initiate the return process, please contact us at jason@sharpleader.com with your order number and a description of the issue. We will provide you with a return shipping label, and once we receive the product, we will issue a refund or exchange the product, whichever you prefer.
Refunds:
We offer a full refund for any product that is returned within 30 days of the delivery date for reasons stated above in our return policy. To request a refund, please contact us at jason@sharpleader.com with your order number and a reason for the refund. Once we receive the product, we will issue a refund to your original payment method.
Please note that we cannot issue a refund for any digital downloads or e-books purchased through our website, as these products are non-refundable.
Cancellation:
We are a print on demand service so cancellation of orders must happen within 2 hours of placing your order. Upon which, we will begin printing your order and preparing for shipment. If you need to cancel an order, please contact us at jason@sharpleader.com as soon as possible. We will do our best to cancel the order before printing has initiated. However, if the order has already begun printing, you may return the product in accordance with our return policy.
We reserve the right to change or modify this return and refund policy at any time without prior notice. If you have any questions or concerns about our policy, please contact us directly.
3 / Terms & Conditions
Terms & Conditions
Welcome to Sharp Leader. These terms and conditions govern your use of our website and services. By accessing or using our website or services, you agree to these terms and conditions.
Use of Our Website and Services:
You may use our website and services only for lawful purposes and in accordance with these terms and conditions. You agree not to use our website or services in any way that violates any applicable federal, state, local, or international law or regulation.
Intellectual Property:
The content on our website and services, including but not limited to text, graphics, images, videos, logos, and software, is the property of Sharp Leader or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content on our website or services without our prior written consent.
Disclaimer of Warranties:
Our website and services are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of our website or the information, content, materials, or services included on or otherwise made available to you through our website. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability:
In no event shall Sharp Leader, its affiliates, or their respective directors, officers, employees, agents, or licensors be liable to you or any third party for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services, even if we have been advised of the possibility of such damages.
Indemnification:
You agree to indemnify and hold harmless Sharp Leader, its affiliates, and their respective directors, officers, employees, agents, or licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of our website or services or your breach of these terms and conditions.
Governing Law and Jurisdiction:
These terms and conditions shall be governed by and construed in accordance with the laws of the state of Missouri without regard to its conflicts of law provisions. Any dispute arising out of or in connection with these terms and conditions shall be submitted to the exclusive jurisdiction of the state and federal courts located in Jackson County, Missouri.
Amendments to Terms and Conditions:
We may update these terms and conditions from time to time. You can review the most current version of these terms and conditions at any time on our website. By continuing to use our website or services after we make changes to these terms and conditions, you agree to be bound by the updated terms and conditions.